000 00942nam a2200265 u 4500
001 10054957
003 upatras
005 20210117200718.0
008 050908s1999 us eng
020 _a0071157093
040 _aGR-PaULI
_cGR-PaULI
041 0 _aeng
082 0 4 _a658
100 1 _aFitzsimmons, James A.
_947394
245 1 0 _aService management
_boperations, strategy, amd information technology
_cJames A. Fitzsimmons amd Mona J. Fitzsimmons
250 _a2nd edition
260 _aBoston
_bIrwin / McGraw Hill
_c1999
300 _axxvi, 613 p.
_bfig., tab.
_c23 cm.
504 _aIncludes bibliographical references and index
650 4 _aΔιοίκηση και οργάνωση επιχειρήσεων
_97069
700 1 _aFitzsimmons, Mona J.
_947395
942 _2ddc
_cBK15
998 _cΒΑΣΙΛΕΙΟΥ
_d2005-09
999 _c31513
_d31513