Managing service level quality across wireless and fixed networks / Peter Massam.
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- text
- computer
- online resource
- 047085572X
- 9780470855720
- 0470855738
- 9780470855737
- 0470848480
- 9780470848487
- 1280270306
- 9781280270307
- Wireless communication systems -- Management
- Computer networks -- Management
- Cell phone systems -- Management
- Customer services
- TECHNOLOGY & ENGINEERING -- Mobile & Wireless Communications
- Computer networks -- Management
- Customer services
- Wireless communication systems -- Management
- Communication technology - networks
- 384.5 21
- TK5103.2 .M37 2003eb
- digitized 2010 committed to preserve
Includes bibliographical references (pages 133-134) and index.
Print version record.
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Electronic reproduction. [S.l.] : HathiTrust Digital Library, 2010. MiAaHDL
Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. MiAaHDL
http://purl.oclc.org/DLF/benchrepro0212
digitized 2010 HathiTrust Digital Library committed to preserve pda MiAaHDL
MANAGING SERVICE LEVEL QUALITY ACROSS WIRELESS AND FIXED NETWORKS; Contents; Preface; List of Figures; List of Test Figures; List of Tables; Acknowledgments; Introduction; 1 Managing Service Level Quality in Fixed Networks; 2 History; 3 Current Standards; 4 Latest Developments; 5 A Model Agent; 6 An Integration Model; 7 Application Performance in a Nutshell; 8 Service Level Quality across Fixed and Wireless Networks; 9 Wireless Architectures; 10 Moving to Wireless; 11 Wireless Performance; 12 Conclusions; References; Appendix A; Appendix B; Appendix C; Appendix D; Appendix E; Abbreviations.
Index.
If you need to know the implications of running multimedia applications when traversing from fixed to wireless networks and the guaranteed levels of service they require, then this is the book for you. Managing Service Level Quality across Wireless and Fixed Networks deals with the search for the real time information that constitutes the 'customer experience' in terms of application performance so that service levels can be verified against measurable and relevant data in a true end-to-end manner across both fixed and wireless networks.
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